Increase Leads Increase Sales
Increase Customer Retention
Increase Employee Retention
Are you ready to grow your company?
My exclusive CLOSE© Sales Program teaches comfort advisors and selling technicians how to HELP customers acquire a new comfort system.
And, for your service and maintenance department, the Communication Excellence for Technicians© for increased leads, accessory sales and maintenance agreement growth.
This two-day sales class using my exclusive CLOSE© sales process WILL increase sales. My program is proven to help your comfort advisors and selling technicians not only sell more but to sell up to higher efficiency products as well. Also, IAQ and accessory items are included more often by those using this proven process.
The CLOSE© Sales Program teaches how to help customers by showing how to Connect with the customer, care about the customer’s Life, Offer Solutions and Encourage the customer to make decisions based on their own convictions.
They will learn how to educate the customer so they have the ability to make the right decision for their family. Your comfort advisors and selling techs will also learn what questions to ask and how to respond to the answer the customer gives. And, how and when to close and how to handle objections. Your company is the best choice for your customer and doing business with anyone else would be the wrong choice for their family. I will help your selling staff communicate this fact and gain more customers trust and business.
– Increase leads, accessory sales and maintenance agreement growth.
This one-day Communication Excellence for Technicians© class teaches technicians how to detect opportunities for replacement, accessories and maintenance agreements. This program teaches good customer service skills to technicians so they impress and create customers for life. Successful technicians interact with customers and provide solutions that help customers be comfortable, safe, healthy and save money. And, when they ask “Solution-Based” questions their customers will buy from them.
Do you need more well qualified leads from your technicians? A tech lead closes at a much higher rate then marketed leads. Most technicians are creating leads on one out of 20 service visits when they have opportunities on 2 out of 5 visits on average. A well trained technician will bring in a lead for 1 of those 2 opportunities which means one lead per day on average. If a dealer has three technicians creating one “easy to close” lead per day they would have more leads than they can handle. And, if they run all those leads they would have more sales then their installers can install. What a great set of problems!
Call now to find out more. I’ll explain how my one and two-day programs will motivate and encourage your team to success. I have worked with hundreds of heating and air conditioning companies to help them increase sales and grow their companies. And, I can help you too.
Business owners find themselves struggling everyday to motivate their people to reach company goals. Managers are under pressure, not only to reach company goals but to develop employees and offer guidance on how to achieve their goals. Tough thing is that many of these owners and managers are struggling to get the job done and are seeking help and advice on how to do it better… how to take the company to the next level… how to motivate the team to help them get there. If this is you, we can help!
Mike Treas will teach your staff to create retail leads daily. He will develop sales representatives that close most of the time. And, create interest in value added items and services. He will help you develop a selling culture throughout your company that will allow you to achieve the goals and dreams only a few ever reach.
Mike's philosophy centers on relationships. Both internal and external relationships that build synergy throughout your organization and build a customer base of loyal dedicated patrons. Imagine having employees that know they have a rewarding career with your organization, not just a job. And, customers who refer you day in and day out.